科普场馆数字化信息服务的应用分析——以浙江省科技馆APP 为例

An Analysis on the Application of Digital Information Services inScience Popularization Venues：Take the APP of Zhejiang Scienceand Technology Museum as an Example

中文关键词: 数字化信息建设 模块内容 数据构架 场馆运营 服务提升

英文关键词: digital information construction  module content  informatization construction  facilityoperation  service improvement

中文摘要:

      近年来互联网与物联网的蓬勃发展，“智慧”概念正被越来越多的国家与公众所接受。本文以浙江省 科技馆的场馆数字运营管理系统建设中，已运营近一年的APP 服务管理平台的构架和实施为例，按照场馆日 常运营服务与管理模式的共性，设计了面向社会公众的访客端与面向馆内工作人员的管理端，分析APP 在提 供基于数据应用服务的同时，如何带动科普场馆信息产业在运营方面的可持续发展。

英文摘要:

      With the rapid development of Internet economy and urbanization of“intelligence”is being accepted by more and more countries and the public. The paper takes the framework and application of the APP service and management platform（it belongs to the construction of digital operation and management system for zhejiang science of technology museum and has been in operation for nearly one year）as an example. In line with commonalities of the routine operation service and management pattern, visitor terminals are designed for the public, and management terminals are designed for the working staff. The paper also comes up with some ideas concerning how to apply digital services to the operation of science popularization venue and make it develop in a sustainable way.