场馆疲劳现象的 表现形式、影响因素与缓解策略研究

“Museum Fatigue”in Visits:Phenomena，Factors and Mitigation Strategies

中文关键词: 场馆疲劳 访客研究 影响因素 测量与评估

英文关键词: museum fatigue  visitor study contributing factors  measurement and evaluation

中文摘要:

      场馆参观是非正式学习的重要形式，“疲劳的访客”与“访客的疲劳”一直是场馆研究领域的重要议 题。场馆疲劳是访客参观过程中的突出现象，自20 世纪初就引起学界关注。本文对21 世纪以来国外有关场 馆疲劳的研究进行回顾，以场馆疲劳的概念内涵和产生原因为切入点，揭示导致场馆疲劳的本体因素、感知 因素和场域因素，归纳现有研究在测量场馆疲劳方面的方法、局限与改进措施。在此基础上，结合科普场馆 本质属性，深入探寻新时代背景下场馆疲劳的缓解路径，具体包括：打造复元结构环境、应用认知建构模式、 建立对话反馈机制。研究场馆疲劳对促进科普场馆资源管理和利用具有积极意义。

英文摘要:

      A museum visit is a basic form of informal learning，while“fatigued visitors”or“fatigue of visitors”has always been a hotly debated topic in museum studies. As a well-known phenomenon，museum fatigue has attracted scholarly attention since the early 20th century. By systematically reviewing the literature on museum fatigue at home and abroad，this paper starts from the concept and causes，uncovers potential factors that may impact fatigue，and summarizes the methods，improvements，and limitations of the existing research in measurement and evaluation. On this basis，combined with the essential features of science and technology museums，several valid paths are provided to alleviate museum fatigue，including building healthy environments，optimizing cognitive mode，and establishing interactive dialogue. Research on museum fatigue is of positive significance for promoting the management and utilization of museum resources.