公务员数字胜任力：概念内涵、分析框架及评价指标体系构建

Digital Competency of Civil Servants：Conceptual Connotation，Analytical Framework，and Evaluation Index System

中文关键词: 数字胜任力 公务员 数字政府 公共服务动机 公共价值

英文关键词: digital competency  civil servants  digital government  public service motivation  public value

中文摘要:

      公务员数字胜任力是数字政府建设的微观基础。本文在辨析数字胜任力相关概念的基础上，明确 了公务员数字胜任力的概念内涵，认为它是公务员在数字政府场景中开展数字化行政与治理的综合性能力， 它的本质属性是公务员公共服务动机、公共价值观与数字技术互嵌过程中所建构的心理和行为复合体。基于 经典胜任力模型的启发，本文从心理胜任力和行为胜任力两个面向出发构建了公务员数字胜任力的系统性分 析框架，包含数字精神、数字品质、数字专业技能和数字行政与治理能力 4 个维度，并可以进一步解析出 15 项具体要素。最后，本文基于该分析框架构建了公务员数字胜任力评价指标体系。

英文摘要:

      Digital competency of civil servants serves as the microfoundation for digital government construction. Building upon a critical analysis of digital competence-related concepts，this study clarifies the conceptual connotation of civil servants’digital competency. It is conceptualized as the comprehensive capability of civil servants to implement digital administration and governance within the digital government context. Its essential attribute emerges as a psycho-behavioral complex constructed through the interplay of public service motivation，public values，and digital technology integration. Drawing inspiration from classic competency models，this study develops a digital competency analysis framework for civil servants，encompassing psychological and behavioral competencies. The framework includes four dimensions：digital spirit，digital qualities，digital professional skills，and digital administration and governance capacity，which can be further decomposed into 15 specific elements. Ultimately，this study constructs a comprehensive digital competency evaluation index system for civil servants based on the proposed analytical framework.